Frequently Asked Questions (FAQ)

Find your issue by the tool or symptom in the table of contents below. If nothing matches, contact support (ticket or group link to be added).

Claude Code

Claude Code reports "Unable to connect to Anthropic services"

If the following appears the first time you run claude:

Unable to connect to Anthropic services
Failed to connect to api.anthropic.com: ERR BAD REQUEST

This is because Claude Code forces a connectivity check against anthropic.com on its first launch. Since you've already changed ANTHROPIC_BASE_URL to GETMODEL, you can skip this check.

powershell -Command "$f='%USERPROFILE%\.claude.json';$j=Get-Content $f|ConvertFrom-Json;$j|Add-Member -NotePropertyName 'hasCompletedOnboarding' -NotePropertyValue $true -Force;$j|ConvertTo-Json|Set-Content $f"

node -e 'const fs=require("fs");const p=require("os").homedir()+"/.claude.json";const j=JSON.parse(fs.readFileSync(p));j.hasCompletedOnboarding=true;fs.writeFileSync(p,JSON.stringify(j,null,2))'

Run claude again afterward and you should go straight into the chat interface.

Using GETMODEL in the Claude Code extension for VSCode

Make sure the CLI is already working per Claude Code configuration. Then:

1. Open ~/.claude/config.json (create it if it doesn't exist)
2. Write:

   {
     "primaryApiKey": "GetModel"
   }

3. Restart VSCode

Switching back to 200K context

See Claude Code configuration → Advanced.

Codex

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Gemini

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Billing / Account

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